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FAQ Discription
Apple iPhone models with an eSIM:
iPhone 15
iPhone 14
iPhone 13
iPhone 12
iPhone 11
iPhone XS, XR, and SE
Apple iPad models with an eSIM:
Samsung galaxy phones using eSIM
Step 1: Turn off your Android device to avoid any potential problems while switching SIM card and insert the SIM card into the device then restart your Android device.
Step 2: Configure roaming data settings
- Open the Settings app on your Android device, Go to the Network and Internet option.
- Tap Roaming network, Enable data roaming in mobile network settings.
- In the cellular setting, fill in the APN field with the following link: L2travelsim.movedata.mobi
Step 3: Check the connection
- Check the signal: Make sure your device displays network bars, indicating a mobile network connection.
- Roaming data test: Open your web browser and visit any website to make sure your roaming data is working.
Step 1: Turn off your device and insert the L2 Travel SIM card into the device and restart the device.
Step 2: Configure mobile data settings
- Open the Settings app on your iPhone, Tap Mobile (or Mobile Data).
- Go back to your cellular settings and turn on data roaming.
- In the cellular setting, fill in the APN field with the following link: L2travelsim.movedata.mobi
Step 3: Check the connection
- Check the signal: Make sure your iPhone displays the signal bars or the network name at the top of the screen.
- Mobile data test: Open Safari or another web browser and visit a website to make sure mobile data is working.
No signal or data?
- Restart your device after inserting the SIM card, Try reinserting the SIM card.
Low data speeds?
- Make sure you are in an area with good network coverage.
- Disable any VPNs or other applications that may interfere with the data connection.
Contact Support
If you encounter any issues that are not covered by this guide, please contact customer support for further assistance.
Second, eSIMs
- No service or unable to connect: Make sure the eSIM is activated correctly and the plan is active. Restart your device if necessary.
- Switch between SIM cards: If you have a physical SIM card and eSIM, you can switch between them via SIM card manager (Android) or cellular settings (Apple).
- Data usage: Monitor your data usage to avoid exceeding the limits of your plan, you can do this under Data usage or cellular settings. Turn off device update via cellular data plan (iCloud update).
1. Check device compatibility: Make sure your Android device supports eSIM.
2. Update your device: Make sure that your Android device is running the latest version of its operating system. Go to Settings > Software Update to check for and install updates if necessary.
3. Get eSIM and activation details: Open your email to receive the eSIM code or manual activation details from the company L2 Travel SIM
4. Add eSIM to your device
- Open the Settings app on your Android device.
- Go to Connections or Network & Internet, Select the SIM card or cellular.
- Tap Add mobile plan or Add carrier.
- Choose to scan QR code or enter the activation code manually (if provided).
- In the cellular setting, fill in the APN field with the following link: L2travelsim.movedata.mobi
5. Prepare a data plan
- Once the eSIM is added, go back to Settings > Connections > SIM Card Manager.
- Set the new eSIM as your preferred data plan by selecting it under Mobile data.
6. Activate and use your eSIM
- Turn on eSIM if it is not already enabled.
- Your eSIM should be active now, and you can start using mobile data according to the plan you selected.
1. Check device compatibility: Make sure your iPhone or iPad supports eSIM. You can check this by going to Settings > > General About and looking for an option to add an eSIM.
2. Update your device: Make sure your iPhone or iPad is running the latest version of iOS or iPadOS. Go to Settings > General > software update to check for and install updates if necessary.
3. Get an eSIM code: Open your email to receive an eSIM or manual activation details from the company L2 Travel SIM
4. Add eSIM to your device
- Open the Settings app on your iPhone or iPad.
- Tap Cellular or Mobile Data, Tap Add cellular plan.
- Use your device's camera to scan the QR code provided by L2 Travel SIM.
- If you have an activation code, click Enter details manually and enter the required information.
- In the cellular setting, fill in the APN field with the following link: L2travelsim.movedata.mobi
5. Prepare a data plan
- After adding an eSIM, you can name it (for example, "travel data").
- To set it as your basic data plan, go to Settings > Cellular > plans.
- Select an eSIM and choose Turn on this line.
- Set it as the default line for cellular data if you wish.
6. Activate and use your eSIM
- Make sure the eSIM is turned on and the International Roaming option is open.
Your eSIM should be active now, and you can start using mobile data according to the plan you selected.
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